Customer Services

At Basfords, we're dedicated to providing completely personalised service of the highest quality. We welcome your feedback, good or bad, to help us provide continued high standards. If you have a question about your order, product or a general enquiry, please complete as much information as possible below and we'll respond to your question within 24 hours.

Or Simply Call Us

Call and speak to one of our customer service representatives on 0115 922 6000. Our showroom and phone lines are open 9am-5pm Monday to Friday and 10am-4pm Saturday.